Our user-friendly website lists hundreds of products in many different categories. Just browse, choose and add your selected product to the cart. Put your details and check out by selecting a payment method. You will receive a confirmation email and call from our team shortly.
The cart allows you to review your selection, make sure everything is okay, make some changes before ordering if needed, see the final price and the total amount. You will access it every time you click on "Buy a product" or on "Cart" at the top of the page.
You can log in through:
• Your email
• Facebook
• Google +
Go to ‘Your Account’ and ‘Order History & Details’.
You can place your order with us without having an account. But if you make an account with us, it will allow you to order easily without having to fill in your details every time you shop with us.
You will also receive benefits such as order tracking, regular updates about offers and discount codes.
As we are primarily an online retailer therefore you can only order online. It is fast, convenient and safe. Plus, you get a larger variety of products. In uncertain conditions for instance if your internet crashes, then you may call our customer support team and order via telephone.
Once you've placed your order, you will receive an order confirmation email containing your order number. You will also receive a confirmation call from our team shortly.
Once our team has procured your order from the distributor you will receive a second email to update you when your order is on its way to you.
Lastly, when your parcel is dispatched, we will send a third email to you.
If an email does not appear to have been received, please check your spam folder.
Definitely! You may change the order until you receive a confirmation call from our customer representative. After you receive a confirmation call, you will not be able to make changes to your order.
Yes! If in case you want to cancel your order after placing it, you will need to make sure that you cancel it before shipment. Once you receive an email saying that the order has been shipped, you won’t be able to cancel it.
Prices keep changing in an online store based on demand, response, season and trend. In this case, we will not refund the difference.
We may have sent your items in separate parcels, so please check your emails to see if any of your items will be arriving separately.
If that’s not the case, please contact us on (021) 111 329 224.